Frequently Asked Questions

About Shout
What is Shout?

Shout is a simple and fun way to share a moment of your life or get a message out into the world to be seen and heard by your friends and followers. Create amazing images, movies and slideshows and get creative with custom filters, frames, soundtracks, text, and much more.

How can I get the app?

The app can be downloaded from itunes

What OS version is required?

Shout requires iOS 5.0 or later and a wifi or 3G internet connection.

How much does Shout cost?

Shout is free and completely free of ads!

How do I create an account?

When you start up the app you'll have the option to sign up with your facebook account details or enter an email address. Hit go and you're done.

Will there be an Android version?

Yes, definitely. Development for Andriod is underway, but slighty behind that of iPhone, ipod Touch and iPad.

Does Shout work on 3G?

Yes, but upload and download speeds may be slower, as you would expect. You can set the app to warn you that you're on 3G via the option on the settings menu. If you prefer you can save a Shout for later and post it when you have a better connection.

Shouts
How do I create a Shout?

Select the shout tab and select image or movie icon. You can either use the camera to capture an event right then and there or open your devices library to select something captured previously. When you're happy with what you've got you can proceed to the editor.

What is the Shout Editor?

Once you've selected your image or movie you'll have the option to record and add sound, apply a visual effect and add a soundtrack.

Can I change the volume level of the sound I recorded?

Yes, select the Change volume button on the bottom of the screen and adjust to your preferred level.

Can I change the volume level of the soundtrack I selected?

Yes, select the Change volume button on the bottom of the screen and adjust to your preferred level.

Can I save a Shout I'm creating to work on or send later?

Yes, proceed to the posting page and press the save button at the bottom.

Who can see my Shouts?

You're followers will see your shouts, unless you have blocked them.

What is an Echo?

An echo is a reposting of a shout. If you see a shout you like, echoing it puts it on your follower's feed.

What is the Feed?

The feed is a timeline showing your shouts and echoes and those of people you are following.

Can Shouts be deleted?

You can delete a shout if you created it by selecting the Settings button and pressing the delete option. If it's someone else you'll have the option to remove it from your feed.

How do I remove a Shout from my feed?

You can remove a shout from your feed by selecting the Settings button and pressing the remove option.

Can I delete a comment?

At this time we do not support deleting of comments. You can report a comment if you feel it is inappropriate by pressing the report button Report at the top right.

Do you support tagging?

Yes, if you use a hashtag in a shout caption or comment it'll be returned in tag search results.

How do I search for users or Shouts?

Select the Search button on the top left of the 'Feed' and 'Featured' tabs or the 'Search Shout' option on the settings menu, accessed via the Settings button on the 'Account' tab.

How can I get more visual effects?

Either select the 'Get more' option on the editor by scrolling the previews all the way to the left, or select 'FX and Soundtracks' on the settings menu. All effects are currently free and will be for the foreseeable future.

How can I get more soundtracks?

Either select the 'Get more' option on the editor by scrolling the previews all the way to the left, or select 'FX and Soundtracks' on the settings menu. All soundtracks are currently free and will be for the foreseeable future.

Sharing
What ways can I share my Shouts?

If you link you accounts we can share directly to your facebook timeline or tweet for you. You can also email or SMS the Shout to anyone as well as generate a webpage and copying the url.

Can I share on social media?

If your account is linked to a facebook or twitter account you can share directly to your facebook timeline or tweet by either checking the box in the list as you post the shout or at a later time select the Share button on a Shout's toolbar and select the appropriate option that appears.

How do I link my account with Facebook and Twitter?

From the settings menu, accessed by selecting the Settings button on your account tab, select the 'Share settings' option.

Community and Privacy
How do I follow someone?

On the user's profile you just need to press the 'Follow' button. When you are following a user this will show 'Following'. Press to unfollow them.

Can I see a list of who is following me?

On your profile touch the box that states the number of people following you.

Can I see a list of who i'm following?

On your profile touch the box that states the number of people you're following.

How do I block a user?

On the user's profile you just need to press the report button Report. Select the 'Block User' option.

How do I unblock a user?

On the user's profile you just need to press the report button Report. Select the 'Unblock User' option.

How do I report someone for inappropriate content?

On the user's profile you just need to press the report button Report. Select the 'Report User' option.

How do I flag a Shout as inappropriate?

On the Shout's toolbar press the Settings button and select the 'Flag for review' option. That will let our team know and they'll take a look.

I have ideas/found bugs. How can I contact the Shout team?

Great, we appreciate the feedback. Either email us at support@blabbelonshout.com or use the feedback form on the app, accessed via the setting menu, or the contact form on the website.

How do I invite people to use Shout?

Either select the Search and choose the invite friends option or from the settings menu select the same option. You can then select from your device or enter email address manually.

What will be added to Shout in the future? Do you have a roadmap?

The current version is only 1.0 and in the beta stage. There is much we plan to do to better the service. Along with improving what we have like more effects and soundtrack for shouts and we are planing increased functionality in the editor as well as different types of shouts, compatibility with more social networks and feed filtering, to name just a few. We'll be updating Shout all the time with these and many other new features.

User Accounts
How do I edit my profile?

From the settings menu, access by selecting the Settings button on your account tab, the selecting the 'Edit profile' option.

I've forgotten my password, what can I do?

On the login screen select 'Forgotten Password?" and enter your username. We'll email you a link to reset it.

Can I change my username?

Sorry, you can't at this time.

How can I change my password?

From the settings menu, access by selecting the Settings button on your account tab, select the 'Edit profile' option. Towards the bottom of the list you'll see an option to change your password.

How do I delete my account?

Please email support@blabbelonshout.com or use the feedback form on the app, accessed via the setting menu, or the contact form on the website and include your username and the email address used to create the account.

App Settings (How to)
How do i turn sound effects on or off?

On the settings menu, access by selecting the Settings button on your account tab, you'll see an option labelled 'Sound Effects'. Change the switch to your preference.

Problems and Resolutions
There are no reported issue at this time.

If you have found an issue, please email support@blabbelonshout.com or use the feedback form on the app, accessed via the setting menu, or the contact form on the website and include your username and the email address associated with the account.